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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Unlock phone

Newbie

Unlock phone

Hello, 

 

I have my old boost mobile I-phone that I would like to unlock to use. How can you unlock my phone from Boost Mobile?

 

Thank you, 

3 REPLIES 3
Highlighted
Agent

Re: Unlock phone

Hi there thenderson. Thanks for contacting us. We'll be happy to help. 

 

To unlock a cellphone, it has  to be activated at least 12  months. A payment has to be  made in the last 90 days. It  cannot be reported lost/stolen.  It has to be within US territory  with coverage so it can receive  the signal for Unlocking. If it  complies with this  requirements, you just have to  get in contact with us over the  phone or through private text  message with the phone  number and PIN to confirm  and proceed. We'll be more  than happy to assist you.

 

More  information here:  

https://www.boostmobile.com/about/legal/ctia-regulatory.html

Highlighted
Newbie

Re: Unlock phone

HI there,

Yes I will need to speak with someone privately bc I meet those requirements.
How can I reach someone?

Highlighted
Agent

Re: Unlock phone

Yes, to send a private message you have to click on the profile picture of the user and on the next screen select "send this user a private message".