First off, my Boost service has been getting steadily worse for the past couple years. However, for just the past two months, it's worse than ever. My data speed has slowed to a consistent crawl. Even at the beginning of my plan month, it's very slow. The highest speed I seem to hit anymore is about 1.5 mbps download, and on average it's slower than that. I used to at least have decent service until I reach the high speed cap and get de-prioritized, but now there is no difference all month. It's just very, very slow. I had to wait several minutes just to load this page to make this post. I live way out in the country, and I rely on my phone for internet access (I have the big hotspot/tether plan). If I can't get some kind of help here, I'm going to another provider. Oh and updating PRL and profile do nothing, so let's skip that stuff.
Hey there, Klrgems! To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".
Hello, @Corriefristoe. We're sorry to the inconvenience. Could you please send us a private message to further assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.