My zip code is 24593 and normally my speeds aren't bad at all with me getting 25 mps to 30 mps down and 10 mps up. But this past week my speeds have plummeted to a sad 3 mbs down and not even 1 mbs up among with horrendous ping which makes me being able to do my job with my phone impossible.
Note I have done all basic troubleshooting fixes including updated profile and prl, turning my phone off for 5 mins, network reset and ##UPDATE#
Hi there Lm1337. Thanks for letting us know about this. We have pin point the location and the tower you connect to. Although there seems to be no issues there, the report was sent. If you need further assistance let us know.