Suddenly I cannot connect to the Boost network

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Groupie

Suddenly I cannot connect to the Boost network

Suddenly I am unable to connect to the Boostmobile network. I've tried all of the following steps. What gives!!!:

Steps to update the data profile on your Android phone.
From the home screen, tap the Phone icon.
Note: The device must be in a Boost Mobile coverage area to complete the programming and activation process. To verify Boost Mobile coverage, visit the Boost Mobile website at www.boostmobile.com/coverage.
Dial ##72786#.
Tap OK.
The device will power off and restart.
Swipe to unlock the screen.
Once the device restarts, the Hands Free Activation will begin automatically.
Once the activation is complete, tap OK.
Once the PRL update is complete, tap OK.
The device will power off and restart.
Swipe the screen to unlock the device.
The phone will update the Firmware.
If an update is available, follow the prompts to install it.
Otherwise, tap OK.
The network settings have been reset.
Steps to update the data profile on your Apple iPhone.
From the home screen, tap Phone.
Dial ##873283#.
Tap Call.
Tap OK to start the service update.
After the service update completes, tap OK.
 
...and these:

1. From the home screen, swipe down the Status bar.

2. Tap the Settings icon.

3. From the General tab, scroll to and tap System updates.

4. Tap Update PRL.

5. Once the PRL update is complete, tap OK.

6. Then tap Update profile.

7. Once the profile update is complete, tap OK.

1 ACCEPTED SOLUTION

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Groupie

Thanks, the problem cleared a couple hours later that morning with no action on my part. Maybe there was some kind maintenance going on ? I don't know. But all is well since then. Could use a stronger signal in Arlington, Va though.

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2 REPLIES 2
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Agent

Hey, 99drivers! We apologize for any inconvenience. Let's take a closer look at this. Can you send us a private message with your phone number and PIN to verify your account?

Highlighted
Groupie

Thanks, the problem cleared a couple hours later that morning with no action on my part. Maybe there was some kind maintenance going on ? I don't know. But all is well since then. Could use a stronger signal in Arlington, Va though.

View solution in original post