Issue: Normally I get great speeds but since this morning my lte speeds are unstable and slow. Both band 25 and 26 suffer the same issues and band 25 likes to jump from 25 to 25².
1 other person I know near here has been having the same issues at the same time (they have an iPhone 7 and I have a LG G6 so that weeds out phone issues)
Things I've tried: Updating the PRL and Profile and a network reset because most people these days know about the basic dialer codes.
We understand your frustration, XxUnhappyxX, & we apologize for the inconvenience! We have not received reports of an outage for that area. Please send me a private message by clicking on my profile and selecting send this user a private message for further assistance on this matter.
Hi @Becca731! Sorry to hear about the experience. Have you tried to perform a software update or have you tried to update the PRL or Profile via the settings? We’d like to help.
We can clearly see how this is inconvenient for you. Please, accept our apologies.
We’re going to pinpoint that address, so the technical team can be aware of your location and determine if there are any outages that haven't been reported yet. We'll be working to have the situation sorted out as soon as possible.