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We're deeply sorry to hear that, @murphythao1! How many Gbs have you used? Do you have our $50 unlimited plan? Bear in mind that, after 23GBs (if in our $50 unlimited plan), your date will be prioritized in places of network congestion. After this congestion period ends, your data is supposed to go back to its full capacity.
Hello there, @gabrielhood1979. We hate that your experience with Boost Mobile hasn't been so great, please give us the opportunity to change it for you. We'd like to further investigate this for you so we can find a way to help you with this. Can you please send us a Private Message with your phone number, PIN and address?
You can send a private message by clicking on my name, then selecting the message option from the profile page.
We are so sorry you feel this way, @Wandat46. Unfortunately we do not support unlimited music streaming for all streaming platforms, but if there is something going on and we are able to determine the issue, we will definitely help you.
Hi there! Sorry for the delayed response. Support is available from 6 am - 10 pm CST Monday - Friday, and from 6 am - 9 pm CST on weekends.
We definitely would like to look into this for you. Please send us a private message so we can verify your account and the network status on the area. To send a Private Message, click my username or picture, then click "send this user a private message".