Hey, nunojedi! I'm sorry that you continue to have issues with the data connection. I’d like to look into this for you. Can you shoot us a private message with your phone number and PIN to verify your account? Thanks!
How do I unlock my device so that I can take it to another provider?
It is an hTc one A9.
I tried the "Unlock UICC" but it did not allow me to.
Hello, @nunojedi. Thank you for stopping by. In order for us to be able to unlock the phone, it must have been active on a Boost Mobile for at least 12 months. For more information, please access the following link: https://www5.boostmobile.com/?INTNAV=BotNav:Legal:CTIARegulatory#!/about/legal/ctia-regulatory/ . -Kira_M.