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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Slow or non existence internet service

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Accomplice

Slow or non existence internet service

I upgraded my service to the $50 plan the wifi connection is so slow loading a web page its timing out. I was trying to order a Lyft from my house yesterday and I had to walk outside and up the darn street to get a the page to load and trying to do a search on google will make you scream! I've been at this address since July these last couple of months this service has been horrible. Whats going on with Boost?

2 REPLIES 2
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Agent

Re: Slow or non existence internet service

Hello, @manisnana. Thank you for stopping by. We're sorry to know you're having issues with the service. Please send us a private message to further assist you. We'll be waiting for your response. Remember, we're here to help. -Kira_M. 

Accomplice

Re: Slow or non existence internet service

This is what Boost does. They spoon feed you data and make sure it's high speed only sometimes so you think you're getting what you paid for. It only gets worse as my friend and I can attest to that. For over a year I've had data issues with Boost. My "high speed" hotspot barely gets 5mps down on most days. Do yourself a favor and switch from this company. They're awful and will lie to make you think the problem is your fault, not theirs.