Hello, I'm new to the Boost Community but I'm already overly familiar with Boost Mobile. I've been using Boost for a few years now and I think it's just about time for me to switch to a different company. I've always had a couple problems with Boost and their customer service reps but after getting my 2nd faulty phone and dealing with this ridiculously slow data, I dont think I can be a customer much longer. 2 times I've bought phones that worked atrociously and could never seem to get any help because I, the user was always to blame. Secondly, I just can't handle the slow speeds anymore. I'm on the Unlimited data/text/talk and so many hotspot gigs plan but once I hit that 24mb deadline, my phone becomes virtually useless. If I post anything, it won't upload. If I try to watch a video, I have to pause it and let it load for 20 minutes on 144p just to watch the first 30 seconds. All my social media platforms won't refresh. I can barely search on Google. I just don't think I can take it anymore. I have 4 out of 5 bars of LTE and my phone doesnt act like that, I've updated the PRL, Ive entered the ##7 number, Ive even factory reset my phone! The worst part is I have a tower in walking distance from me. When I first joined Boost I absolutely loved it and now I feel like I can hardly tolerate it.
