Hey there, Tamike000! I'd be happy to help you. You can check your data usage and limit of your plan by logging in here: https://myaccount.boostmobile.com/sign-in.html?intnav=UtilNavignIn..
Hi, Poffatboost! Have you tried changing it yourself online? If yes, please send me a Private Message with your phone number and PIN to further assist you.