There are outages as a result of the hurricane, yes. Sprint's network team is working to get them resolved as quickly as possible. I know it's scary, we ask that you be patient. We'll get you back online.
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Is there a map of service outage locations in Florida due to Hurricane Irma?
I have text but cannot receive for make phone calls.
My zip code is 33437
Really sorry to hear about this, Nicyasjr. Can you private message us your phone number so we can investigate further?
Hey there, Djohnson80! Sorry for the long tardiness in answering to your post! Do you still need help with this matter?
If that's the case, please send us a private message including your mobile number, PIN code, and your complete home address. The idea is to check the current status for the network's performance at that area.
Looking forward to your reply!
Hello! @ivyxiii. Our technicians are working really hard to get the service back on track as soon as possible. However, you can have more information and updates by visiting the following link: https://community.boostmobile.com/t5/Account-Questions/Hurricane-Irma-impacted-customers-get-help-he...
We are aware of the issue & are working as quickly as possible to get it resolved. Thanks for your patience, @nj_! You can send us your address and number via a private message so we can pinpoint your location. Thank you.