Service is slow

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Newbie

Service is slow

Has anyone solved this problem? My service has been slow for the past few days and I don’t know why. I have the unlimited plan and yet I don’t receive any LTE coverage at all. I tried calling and the customer service was no help especially when they sent me to their “advanced technical support” which didn’t do much at all.
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Agent

Hello, @Hector3. Thank you for stopping by. We're sorry to know you're having issues with the service. Could you please send us a private message to further assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.