Roaming and 3G

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Groupie

Roaming and 3G

Hi I have a galaxy note 9. For the first 3 or 4 months I had this phone I had 4g LTE coverage. Then it randomly dropped to 3g about a month ago and won't change. Now today my one has gone into roaming and won't come out of it. I tried dialing the ##72786# but it's still stuck in roaming. How do I get it out of roaming and then get back my 4g coverage?
2 REPLIES 2
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Agent

So sorry about the trouble! Can you please send us a private message with the details so we can work through this? 

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Groupie

Spoke with customer service just now and service should be back within 24 to 48 hours