I recently switched to a cheaper plan due to financial strain. With my previous plan I would be throttled down slightly after reaching my data cap. I was still able to watch a few short videos and load the weather radar. Since I have reached the cap on my newer plan I cannot even load the map for my radar app. I cannot even load a YouTube video on the lowest resolution setting. It is so ridiculously slow that it is nearly nonexistent. I contacted customer "support" and could not resolve the matter. She insisted that the "unlimited" part of the plan only referred to talk and text. I wasted 30 min. just to have an inept employee lie to me and try to get me to spend more money. Does Boost realize that Cricket and Metro PCS are just down the road?