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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Poor reception data & all

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Groupie

Re: Poor reception data & all

I agree !! Boost is by far the worst service I’ve ever had. And I made the mistake of purchasing three phones with three new accounts !! Worst decision ever. I had to reply on your post because strangely I was denied access to start an article even though i registered and verified my email !! This company should be bought out by a reliable carrier. I’m switching back to Metro PCS !!!
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Re: Poor reception data & all

Sorry to hear that, Mrshunter18. Let’s get this thing figured out. Can you please send me a private message with a brief description on what is the issue, your phone number, PIN number and your current address location?

 

 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message". 

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Accomplice

Re: Poor reception data & all

Let me know how you do that. They've locked my phone. I had better reception with Metro also.
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Agent

Re: Poor reception data & all

You can click on my username, afterwards you will see the option to send a private message.

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Re: Poor reception data & all

I'm quite certain that you aren't the only one! I have had unlimited everything for a long time and very RARELY do I actually have access to data. I think that I had better access to data, when I didn't have unlimited data...maybe it's because once it was used up they could sell me more. I report it daily, so it's not like they're unaware how bad their non-existent "unlimited" data does not work.
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Agent

Re: Poor reception data & all

Hi, Khatleesibeasty. Thanks for contacting us. We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request. To send a private message, click on any of the social care agents user names and select the option send this user a private messages.