Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html
Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Poor data speeds & ping

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Accomplice

Re: Poor data speeds & ping

Why am I being ignored? It has been 2 weeks since the last reply from Boost Mobile on this thread.

 

My service has been unstable for 3 months now. What is the issue???

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Agent

Re: Poor data speeds & ping

Sorry to hear about this, Mikee. Please, send us a private message with your address to check the network performance and the coverage.

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Accomplice

Re: Poor data speeds & ping

It always comes back with nothing but I sent it anyway...
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Agent

Re: Poor data speeds & ping

We've received and replied to your private message. Please check your inbox.

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Accomplice

Re: Poor data speeds & ping

> We apologize for the inconvenience @Mikee. Since we have performed all troubleshooting steps available, we'll need to wait for the area to be reviewed in order to detect any unknown issue.

This is the answer I got. Same stuff I have seen for the past 3 months.
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Accomplice

Re: Poor data speeds & ping

Looks like this entire forum is imploding with the same issue yet no one can get it fixed.

 

Another night without reliable service and still no response.

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Accomplice

Re: Poor data speeds & ping

Used my service for about an hour today before it started going too slow again. I really need some help.
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Accomplice

Re: Poor data speeds & ping

Another night with slow data, even my ping is over 1,300. Why am I being ignored? I am a paying customer.