Poor Data

Accomplice

Poor Data

I am having a problem in 28546 with my data. If I am not on WiFi then my data will not work and I can not get on the internet. If I do finally connect it is slow.
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4 REPLIES 4
Agent

Re: Poor Data

Hey there @chastity722 We'll be more than happy to assist you. To research further, can you send us the cross streets where this occurs?

 

~JoyP.

~ Joy P.
Accomplice

Re: Poor Data

It’s everywhere. If I’m not in my house, the internet is slow or doesn’t work in Jacksonville NC. For example, Piney green Rd and Country Club road
Accomplice

Re: Poor Data

My daughter has the same issue with her line whether she is here where I live on Mulberry drive and Hemlock Dr or at her fathers house Armstrong road and Belford. If our WiFi isn’t on, the service had been bad lately.
Agent

Re: Poor Data

Thank you for the information. Unfortunately, we have a tower outage affecting the service around your area. Our technicians are working diligently to fix this issue as soon as possible. We're sorry for any inconvenience this may cause you. -Kira_M.