Phone stuck on roaming

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Enthusiast

Phone stuck on roaming

I accidentally hit update profile when trying to check for software updates and now I can't seem to get out of "Digital Roaming".

 

I have tried restarting my phone, turning airplane mode off and on.  Resetting with ##72786# doesn't seem to work correctly as  there is a Notification from Sprint OMADM stating "Checking device status..." for over 10 minutes. I can still make calls/texts, but there is no data available and MMS is not working.

 

Any help would be appreciated!

3 REPLIES 3
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Agent

Hi,@nero144 That doesn't sound good at all. Could you please send me a PM with your phone number and PIN code? I would like to check into that for you.

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Groupie

I am having the same issue, any idea on how to fix it?

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Hey there, amy2694! We apologize for the inconvenience at this time. To research further, can you send us the cross streets and ZIP code where this occurs?