Phone active on network but i have no number.

Enthusiast

Phone active on network but i have no number.

I use to have service on my Iphone 6plus, I stopped paying the bill long enough for me to lose my number. Now i'm trying to get service on my phone aging but it wont allow me cause i no longer have the number and pin, my number is someone else number now. Also don't have any of boost numbers in my phone anymore.

 

How do i turn my phone back on with boost?

3 REPLIES 3
Agent

Re: Phone active on network but i have no number.

Hi. Thanks for contacting us. You can re-activate your device with a new number using the activation tool on our websites. https://activate.boostmobile.com/primary/activations-home?intnav=UtilNav:Activate Please know that there will be a $10 re-activation fee. 

Enthusiast

Re: Phone active on network but i have no number.

It tell me "Device does not appear to be eligible for activation"

Agent

Re: Phone active on network but i have no number.

Thanks for letting us know. Please send us a Private Message with the IMEI to check what's going on.