Over on data

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Groupie

Over on data

Hey, I need help in regards to my data. I just refilled my phone a few days ago . Today’s i recived a text saying I was over on my data. The thing is I’ve been without power due to hurricane Michael , so I have no WiFi except for going to the public library. According to the power company our area should receive power before Saturday. Once my power is on, id still have to wait because the WiFi tower outside fell during the hurricane. Is there anyway I could get assistance with my data?
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Agent

Re: Over on data

Hi there. Thanks for contacting us. 
 

We'd like to have a look at the account. Please, send us a private message with your phone number and PIN to have a look at your account.