Outage no service

Accomplice

Outage no service

I have no service in the lower New York area. Is there a outage?
5 REPLIES 5
Agent

Re: Outage no service

Hmm – that doesn’t sound right. Let’s take a closer look! Are you getting any specific error message? To research further, can you send us the cross streets and ZIP code where this occurs?

Accomplice

Re: Outage no service

10516 and I'm at work 12524 and both towns I have no service anywhere
Agent

Re: Outage no service

Thanks for that information. We have a reported network impairment in that area. Our network team is working diligently to get this matter resolved.This is a known issue at this time and I assure you our engineers are working hard to get this back up and running as soon as possible.

Newbie

Re: Outage no service

I have no service where I normally have it. Is there an outage.  I'm at 1420 Mountaineer Circle, New Cumberland, WV 26047

Agent

Re: Outage no service

Hey there, @lconiker! We’re aware of an outage impacting our customers in that area. Please know that our team is investigating this issue and we hope to have it resolved soon. We apologize for any inconvenience.