Sorry to hear that, MyaaLewis! We want to help. Please follow the below steps and provide us an update.
2.Tap Key Pad if necessary.
5.At the Resetting Subscriber Settings prompt, tap OK.
6.Allow the radio to reset.
Good luck with that...
Their network does suck now.
Same issue for me. Sent them a private message just to be told that they had received reports of slow data and that their techs were looking at it.