I live in a moderate size city. I have good data service when near the city center, but only 1 bar LTE data at my home. Data is extremely slow when it works. I’ve done all of the resets, network settings etc, but problems continue. I’m so fed up with you guys right now! HELP
Hello, @whitneydean137. Thank you for stopping by. We're sorry for the inconvenience. Please send us a private message to further assist you. We'll be waiting for your response. Remember, we're here to help. -Kira_M.
I get this response once again: We’re aware of an outage impacting our customers. Please know that our team is investigating this issue and we hope to have it resolved soon. We apologize for any inconvenience..
It’s sad that I keep getting the same response after trying to get this resolved for over a year. They are aware of a coverage or outage issue in my area, and they tell me that someone is working to resolve it as soon as possible. It’s been a year. I don’t think anyone’s working to resolve anything.