Since I got this phone plan nothing works internet wise and nothing loads or if it does it takes 5 10 min. Also all my and my other lines hotspot is gone and my computer has adatacap to monitor how much hotspot I’ve used and it was nowhere near 30 gigs . When I was on metro the 10 gigs lasted almost all month now apparently I’ve use 60gigs of 3g hotspot which I don’t understand bc nothing loads. I’ve called multiple times talked to Charlie Raquel and someone else every time I call they do the same tests and I get no answers ask to talk to a supervisor and they put u on hold then hang up it’s ridiculous. The only reason we got the plan was bc of the hotspot amount and it said unlimited 4glte data I’d say this company is FALSE ADVERTISING. I want help!!!