North Carolina speed's are slowed to a crawl

Highlighted
Groupie

North Carolina speed's are slowed to a crawl

I am in the Salisbury, NC area and the network has gone into creep mode. Any idea when we get a fix?
7 REPLIES 7
Highlighted
Agent

Hi, @TriadNCMike. That's not good at all.  Looks like we’ll need to do some investigating. To research further, can you send us the cross streets and ZIP code where this occurs?

Highlighted
Groupie

Right now it is Jake Alexander blvd and Industrial .
Highlighted
Agent

Please send us the zip code.

Highlighted
Groupie

28144
Highlighted
Agent

Thank you for the information. We’re aware our customers are experiencing difficulties with data services. Our team is working diligently to restore service to full capacity soon.

We apologize for the inconvenience.

Highlighted
Accomplice

 Same issue here in Los Angeles... don't even bother sending them a private message, the representatives can't fix this.  It is their whole network.  They suck now.  Too bad because I've had them for years and this latest slowed down data thing is forcing me to switch.

Highlighted
Agent

We're sorry you feel that way. @nunojedi. We’re looking into this! Your patience in the meantime is definitely appreciated.