North Carolina speed's are slowed to a crawl

Groupie

North Carolina speed's are slowed to a crawl

I am in the Salisbury, NC area and the network has gone into creep mode. Any idea when we get a fix?
7 REPLIES 7
Agent

Re: North Carolina speed's are slowed to a crawl

Hi, @TriadNCMike. That's not good at all.  Looks like we’ll need to do some investigating. To research further, can you send us the cross streets and ZIP code where this occurs?

Groupie

Re: North Carolina speed's are slowed to a crawl

Right now it is Jake Alexander blvd and Industrial .
Agent

Re: North Carolina speed's are slowed to a crawl

Please send us the zip code.

Groupie

Re: North Carolina speed's are slowed to a crawl

28144
Agent

Re: North Carolina speed's are slowed to a crawl

Thank you for the information. We’re aware our customers are experiencing difficulties with data services. Our team is working diligently to restore service to full capacity soon.

We apologize for the inconvenience.

Accomplice

Re: North Carolina speed's are slowed to a crawl

 Same issue here in Los Angeles... don't even bother sending them a private message, the representatives can't fix this.  It is their whole network.  They suck now.  Too bad because I've had them for years and this latest slowed down data thing is forcing me to switch.

Agent

Re: North Carolina speed's are slowed to a crawl

We're sorry you feel that way. @nunojedi. We’re looking into this! Your patience in the meantime is definitely appreciated.