Hello! Thank you for bringing this to our attention. We're here to help! Are you still experiencing this issue? If so, send us the cross streets and ZIP code where this occurs so we can review this for you.
Mine has been doing this as well, it doesn't matter where I have been. I would be in my home, and never get texts messages or or phone calls. I went all day yesterday without being able to send a text or receive them. Then all of a sudden I got 11 texts from out of nowhere, and they were sent at least 10 hours beforehand. The other people on my plan don't seem to be having this kind of issue, but we all notice we don't have a high number of bars when it comes to our service. Ive been all of Ohio, and no matter where I am, I always have this issue.
Sorry to hear that, posey2011! We'd like to look into this for you. Can you send us a private message with your phone number, pin code, and complete address to review this for you?