Hi there! We can help you with that. Please send us a private message so we may work directly with you.
You can send a private message by clicking on my name, then selecting the message option from the profile page.
We understand your frustration, Mann6, & we apologize for the inconvenience! We are not able to provide a credit compensation unless there's an open network outage affecting the service. We received your private message. We'll continue to assist you in private.
Trust & believe – we are aware of the issue & are working as quickly as possible to get it resolved. Thanks for your patience, Mann6! If you have any additional concerns or questions, we will continue to assist you via private message.
Been going back and forth in private messages and they finally suggested I just backup my data and completely reset my phone. I don't really care to do that because it's more work on me for a service I am already paying money for.