No service

[Flamingkate]

Why would my phone suddenly be 'roaming' at my home?!  I have never had this issue before and have had boost (and same phone) for nearly 2 years now!  It has been going on for 2 days.  I may have to cancel service and find a different provider so that I will have consistent service at home. 

[Boost_MasielQ]

Hey there, Flamingkate! We apologize for the inconvenience at this time. Can you send us a private message with the details so we can work through this?

[Chelz]

I am having the same exact problem and I'm about to switch as well! I am not happy

[Boost_MasielQ]

Hey there, Chelz! We apologize for the inconvenience at this time. Can you send us a private message with the details so we can work through this?

[melissac]

Please send us a private message to a social care agent. @Micaela2abdu Follow these steps:

•  Click on the user name of the Social care agent. You will be taken to their profile.
• Click the "Send this User a Private Message" located on the right hand side.
•  Type your message in the new window and click Send.

[Akjkq4911]

My phone number isn’t being found it says I it’s cant connect to network to switch lines I tried calling my number from someone else’s phone and the call went through but it didn’t get sent to my phone why is this happening I already tried resetting and typing the code in my phone but nothing is helping my phone connect to a network and I can’t login to my boost mobile account because my phone number isn’t being found help!!!!!

[Hamilton]

Hi there, @Akjkq4911! We definitely want to get this figured out for you. Please, send us a private message with your phone number and PIN to further investigate. 

[enigm4]

in your phone settings try a System Update, then Update PRL, then Update Profile.  this has solved network connectivity issues ive had before