No service!!!

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Newbie

No service!!!

I have not had service for days now and can’t go to the store because of the coronavirus. I can’t call customer service or retrieve my pin because I don’t have any service to make calls or receive the text. I live by myself and need my phone to get in touch with people if anything were to happen. What’s more annoying is that my bill is payed . I tried airplane mode and turning my phone off . Nothing work and it’s scary not having a way to communicate living alone . I need this fixed ASAP
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4 REPLIES 4
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Accomplice

Try this and it may help ##72786#. Then tap okay or yes and follow long this should help
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Newbie

Am I supposed to try to call those numbers? Where am I entering them into
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Accomplice

You do it by your phone it will restart your data and you should be able to call. That's what I had to do before all this virus stuff happened
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Newbie

I dialed the numbers and the call still failed