No service

Enthusiast

No service

I have iPhone 7plus that I have switched over from broken android phone. I have tried resetting and reinserting sims card. It shows switched over on boost account but no service at all. When I turn it on it says searching for 5 seconds then goes to no service. I have most recent version and there are no carrier updates
3 REPLIES 3
Agent

Really sorry to hear that, @Adrianabandrock! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request. To send a private message, click on any of the social care agents user names and select the option send this user a private message.   

Enthusiast

I sent you a PM
Agent

Thank you @Adrianabandrock! We will reply shortly.