Please follow these steps below:
-From the main screen, tap Phone
-On the keypad, dial ##25327# and tap the call button.
-Tap OK when prompted.
Hello JoshJ91, we sorry to hear you are having this issue. Please provide us with your street, city and zip code so we can check the towers in the area?
That’s not what we like to hear. We truly apologize for the inconvenience, Nnoonan. To research further, can you send us the cross streets and ZIP codes where this occurs?