No service only on WiFi

Go to solution
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Accomplice

Re: No service only on WiFi

Ok
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Agent

Re: No service only on WiFi

We'll wait for your response. 

 

~JoyP.

~ Joy P.
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Accomplice

Re: No service only on WiFi

Followed the steps and waited several minutes nothing happened.
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Agent

Re: No service only on WiFi

Thanks for the information. Please, follow the next steps:

 

1. Turn On iPhone by pressing and holding the Power button at top right of iPhone.
2. Tap Phone.
3. Tap Key Pad if necessary.
4. Type ##CLEAR# (##25327#)
5. Tap Call.
6. At the Resetting Subscriber Settings prompt, tap OK.
7. Allow the radio to reset

 

Let us know, if this works. ~JoyP.

~ Joy P.
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Accomplice

Re: No service only on WiFi

Well followed instructions again and nothing happened...however my service bars went from one to three,turned off WiFi and sent a text and went through..seems to be working,..see how it works throughout the day.
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Agent

Re: No service only on WiFi

Thanks for the information! Please, let us know, any updates.

 

~JoyP.

~ Joy P.
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Accomplice

Re: No service only on WiFi

Will do..thank you
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Enthusiast

Re: No service only on WiFi

Im having the same problems too and tried everything so far and still nothing. I'll get the boost sign and one bar of service in the top right for all of 15 seconds then it goes back to no service. This is really frustrating to be completely honest.

Agent

Re: No service only on WiFi

Sorry to hear that, @bf6803. Please send us a private message with your current address to verify the service in your area.