No service. Customer service not helping.

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Accomplice

No service. Customer service not helping.

4 of us I know in my town ( Chico Tx 76431) haven't had service for 4 days now. I've called customer service, chatted and tried the community and no one is helping. I wasted a hour yesterday on hold after I told customer service I only had my boost phone to call from then they sent me to tech support which couldn't do anything because I was calling from my boost phone. The coverage was great 5 days ago. Now all 4 of us are paying for hotspot we can't use and no one will help.
2 REPLIES 2
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Agent

So sorry to hear about this experience, Keign4202. We received your private message, we'll continue to assist you in private. 

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Accomplice

You guys didn't help. You have no idea why any of us all of a sudden don't have service. Thanks for taking my $60 for hotspot I can't use. I'll make sure all 4 of us switch carriers.