Hey there @Sivid We apologize for the inconvenience. To research further, can you send us the cross streets and ZIP codes where this occurs?
Thanks for the information. Fortunately, there are no outages reported in that area. What cell phone do you have?
Please, follow these steps to program the phone:
0. Turn the phone off and back on 1. Tap Phone icon. 2. Tap Key Pad if necessary 3. Enter ##873283# and Call 4. Press OK when instructed.
You're welcome. We remain at your service.
Please, send us the phone number and PIN to check the account.