No data and 3g doesn’t work!!

Newbie

No data and 3g doesn’t work!!

Since about 5pm Wednesday, my data connection has not worked, I tried the solutions suggested by the automated system, restarting the phone, and NOTHING! I’m about ready to leave boost, this is a major inconvenience!! 20019 zip code here
3 REPLIES 3
Agent

Re: No data and 3g doesn’t work!!

Oh no! Sorry to hear that, Ishaboo627. Definitely want to look into this for you. Please send us a private message so we may work directly with you. 

 

You can send a private message by clicking on my name, then selecting the message option from the profile page. 

Newbie

Re: No data and 3g doesn’t work!!

What can be done to remedy this problem? I was told almost 2 weeks ago that there were issues with a cell tower in my area and it’d be repaired within 72 hours and that I’d get a credit on my bill, well my service is still out, and I just paid my bill and received no credit for the lack of service that has now carried over into my new billing cycle!
Groupie

Re: No data and 3g doesn’t work!!

You're not the only one! I've been without for a week now and was given the same response. My bill was paid 2 days ago and I've only been with Boost for 2 months. So far not happy with the switch I made.