No calls coming in or out

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Newbie

No calls coming in or out

Haven’t been able to make or receive calls in a couple of days (iPhone se). Hadn’t noticed and tried calling customer service but even that call won’t go through. Tried it all (resetting, turning off and on, airplane mode)! But nothing works. If anything how can I email support?
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3 REPLIES 3
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Agent

Hi, somedude06. Please send us a private message with the account phone number, pin code, and the IMEI.

Newbie

Can do. How do I do that though? I don’t see the option anywhere.
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Agent

You can send a "PM" or private message a couple of different ways. If you click on the name of the person, you'll be taken to their profile.  On the right side of the screen, you should see "send this user a Private Message". Click it and you'll be taken to the PM window with their name already in the To: field. Type up what you want to say, hit send message and you're good. You can also go to your own profile by clicking on your name from the forums and then clicking the PM icon. From the PM window select "New Message" and type the user name of the   Community member in the "To" field and off you go.