No Service

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Groupie

No Service

I have had little to no signal for going on 2 weeks, what is going on?

8 REPLIES 8
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Agent

That’s definitely not okay. So sorry to hear that you’ve been experiencing this. Please provide us with your closest cross street and zip code to check what's going on? 

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Groupie

Kimesville Road and Alamance Church Road, 27298

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Agent

Hi, @riker12345! Thank you for the info. Although it shows a recent Maintenance in the area, we could not identify any known outage. Can you please send us a private message with your number and PIN so we can investigate further?

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Groupie

how do I send a private message? to  who?

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Agent

OK. You can click on my username, then you will see the option to send private messages. 

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Newbie

I recently changed my phone number.  I can only send pictures to the person on my account.  If I try to send pictures to other numbers I get a message error saying service not activated on network.  I have completed on the profile update steps and I dialed ##72786# still unable to send pictures.  I have an LG XCharge

 

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Agent

Hello @Tamiah87 Are you having this issue in a specific address?  What's the name and model of the device? 

 

~JoyP.

~ Joy P.
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Newbie

I wasn't able to send pic messages once I changed my number.  However, it appears that I just needed to give my phone time before all the updates processed.  I just tried sending a pic and it went through after about 2hrs.  My phone is an LG X Charge