For the past 4-5 days I am unable to receive group texts and images in texts. It says downloading but never does. I have tried resetting the network, updating the PRL, installing other updates, restarting my phone several times, turning on and off wifi and network in every combo possible. I don't know what else to do. I have a Galaxy S8. Please help asap, it's effecting my work! Besides that, the internet and YouTube are spotty at best.
I'm so sorry we let you down, tkumse. We're always looking to provide the best experience for our customers. Might you be up for sending me a private message? I'd love to know more about your experience and how we can make it better.
To send a private message, click on my profile name then click 'Send this user a private message' on the right just below 'Contact me'.