Network error

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Newbie

Network error

For the past 4-5 days I am unable to receive group texts and images in texts. It says downloading but never does. I have tried resetting the network, updating the PRL, installing other updates, restarting my phone several times, turning on and off wifi and network in every combo possible. I don't know what else to do. I have a Galaxy S8. Please help asap, it's effecting my work! Besides that, the internet and YouTube are spotty at best.

3 REPLIES 3
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I'm so sorry we let you down, tkumse. We're always looking to provide the best experience for our customers. Might you be up for sending me a private message? I'd love to know more about your experience and how we can make it better.

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Newbie

I would love to but I'm not sure how
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To send a private message, click on my profile name then click 'Send this user a private message' on the right just below 'Contact me'.