Currently experience network outage in Dallas
can send receive texts and calls no data connectivity
Have done the ##72786# reconnect
and update profile and PRL
to no avail.
Hi there. That’s no good at all. Sorry you’ve been experiencing this! Could you send us your zip code and any street intersection near you to check the coverage and network status?
Thank you for the information. We verified the area and confirmed that our technicians have been resolving network issues on the area. Please send us a private message with your phone number and PIN so we can access your account. We want to try to make your data services work. In order to send us a private message, you will need to click on one of the agents profile (they will marked as such), click "send this user a private message".
Sorry for the delayed response and thank you for the information. We just updated your account data settings. Make sure that your mobile data is turned ON and your WiFi is turned OFF in your phone settings menu. Please dial ##72786# and wait 3 minutes while your device turns off and on and completes the network update. Please check the service after this and keep us updated with the results.