Hey there, @coneyislandbaby! Thanks for inquiring about our service. Please provide us with your nearest cross street address and zip code, that way we can see if there's an outage currently affecting your area.
Thanks for the information provided, @coneyislandbaby! According to our system, there's an outage currently affecting your service, which it could be the reason why you are unable to use the service. However, we'd like to take a deeper look at this situation, to see what can be done. Please send us a private message with your phone number and pin, that way we can confirm if everything is OK in your account.
Hi there! Please send us a private message to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".