NO SERVICE

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Accomplice

NO SERVICE

My service quit on me about 3 or 4 m today had to go to x finite for the free hour trial just to try to contact boost and still cant get my service back on what's up what's going on out there my zip is 77069 Houston Tx
73 REPLIES 73
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Enthusiast

This must be a new thing for Boost Mobile is it happened to me too and I cannot get my phone to work I've been on talking to customer service for 2 hours now and do the same thing definitely did not sign up for this
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Agent

So sorry to hear about this experience, Mann6. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request. To send a private message, click on any of the social care agents user names and select the option send this user a private messages.

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Enthusiast

Boost Mobile don't even know the trouble of a put me through today I need an my phone on today that's what I paid to get it on and they never got it on for me I'm still having to work with Wi-Fi because my phone is not on Boost Mobile you really need to do something to make this up
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Accomplice

Crazy how this is still an issue. I've had this issues for about a week now with either **bleep**ty service or 2 bars the whole time ice had this s9 I just bought. They STILL haven't resolved the issue.
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My service is out how do I report this, I can receive, dial out, text or nothing, what to do
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Agent

Hi there, dorarivera0025. Thanks for contacting us. We're sorry for the inconvenience with the service. 

 

Please, send us a private message with your address to check the coverage.  

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Enthusiast

I recently added my son to my boost account. I also just did boost up to get an iPhone 8plus because my s8 wouldn’t work on the new network and I need to be able to use my phone in Glenwood ia for work. But this service is crappier. When I got my phone activated I couldn’t send texts or use mobile data or anything. I went to boost store and they put in new SIM card. I was able to text and use mobile data but 1/2 the time I can’t use my phone because it says no service. My sons phone is the same. I’m wasting $115 a month on this crappier service. I’m really thinking of leaving boost because this is ridiculous. I can be sitting right next to my son who’s in my plan and he can use his phone and I can’t. I need this fixed!!!!
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Thank you for reaching out to us!  We’re aware our customers are experiencing difficulties with voice and data services. Our team is working diligently to restore service to full capacity soon. We apologize for the inconvenience.

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Enthusiast

I have never hated a phone company as much as i do Boost Mobile what happened to you Boost? The service and the customer service has gotten so bad I'm ashamed to even say i have their service. And then you don't even acknowledge that there is a problem. I definitely can think of better ways to spend my 50$ a month then on this crap service.
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We are so sorry that happened, jenray1978. Please give us the opportunity to change it for you! Please send me a private message with your current address, phone number and PIN number.