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So sorry to hear about this experience, Mann6. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request. To send a private message, click on any of the social care agents user names and select the option send this user a private messages.
Hi there, dorarivera0025. Thanks for contacting us. We're sorry for the inconvenience with the service.
Please, send us a private message with your address to check the coverage.
Thank you for reaching out to us! We’re aware our customers are experiencing difficulties with voice and data services. Our team is working diligently to restore service to full capacity soon. We apologize for the inconvenience.
We are so sorry that happened, jenray1978. Please give us the opportunity to change it for you! Please send me a private message with your current address, phone number and PIN number.