Hey there @Corysmith058 Thanks for reaching out to us, and we apologize for the inconvenience. Would you please be so kind to provide us with your Phone Number and PIN, so we can further assist you?
To send a Private Message you can go to your profile and click on the icon with an envelope. Then you enter the username of the person you want to send a message to and the subject. Or you can go to the user profile by clicking on the username and click on "Send this user a Private Message".
~JoyP.