Mobile hotspot not working

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Mobile hotspot not working

I cannot login on my laptop. I can't even find the network to connect to, my boyfriend is on family plan with me and I can access his hotspot. So is it my phone or the service
4 REPLIES 4
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I also have unlimited
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Agent

Sorry to hear that. Can you send us a private message so we can check ?

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How do I do that
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Agent

Follow these steps:
1. Enter to one of the solutions and locate a social care agent.
2. Click on the user name of the Social care agent. You will be taken to their profile.
3. Click the "Send this User a Private Message" located on the right hand side.
4. Type your message in the new window and click Send.