Mobile IP error 67

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Accomplice

Mobile IP error 67

 
8 REPLIES 8
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Agent

Hi there, crfishinmom. Thanks for contacting us. How can we assist you today?

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Accomplice

Since yesterday my phone will no ring, send or get text, I just have error 61. Please tell me how to fix this. I need a cell phone that works. My phone is bad enough as it has stopped charging and my replacement phone could not charge past 18%. I just need my phone to work you ring and text

 

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Agent

We're sorry to hear that.  Please, send us a private message with the address to check the coverage. 

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Accomplice

My phone was fine until Monday. I did the security update and it seems like after that it quite connecting. I did the reset to the factory settings and it still will not connect.. I have a replacement phone coming today so maybe that will work. I have a Moto 4 plus. I am just really frustrated.

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Accomplice

updated to new phone and I am still getting this error. over it!

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Agent

Hi there crfishinmom. Thank you for contacting us. You swapped to the new phone and you continue to receive the same error message? .Victor21

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Accomplice

I just replaced my phone with an insurance phone today,. and i am getting this error. IS there an issue with my phone or the area I am in that I keep getting it? I live in a rural area and need my phone to work

 

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Agent

Understood and lets verify once again. Please provide, your phone number, pin code, street address, the new phones sim card and IMEI/Dec number. Victor21