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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Just signed up for this, swapped out sim card today and the phone will not get service

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Groupie

Just signed up for this, swapped out sim card today and the phone will not get service

This has been going on for hours at this point. Bought a sim card, backed up my icloud, inserted the sim card when I was told activation was complete only for it to read No Service. After reading some troubleshooting guides on boostmobile's website, I decided to try doing a full reset on my phone and trying again. I still have no service, but now I'm completely locked out of my phone because apple can't send me a verification code to finish setting up my phone. I mean this is ridiculous. I'm already starting to regret signing up for this. I need to talk to someone ASAP.

4 REPLIES 4
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Groupie

Re: Just signed up for this, swapped out sim card today and the phone will not get service

Okay, actually looking into it, I entered the wrong sim card while activating, my bad. Is there any way to change this?

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Agent

Re: Just signed up for this, swapped out sim card today and the phone will not get service

Hello there suppbro. We can help you with that. Please send us a Private Message by clicking on my user name and at the right side of the pane you will see the option to send a private message. Include your phone, pin number and correct SIM. 

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Enthusiast

Re: Just signed up for this, swapped out sim card today and the phone will not get service

I am actually going through the exact same issues right now. I brought over my IPhone from Cricket, bought the $50 re-boost card and sim cards, had it installed and activated and for some reason I still have no service. I tried resetting it to factory settings and all. I made the switch yesterday and am already starting to regret it. 

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Agent

Re: Just signed up for this, swapped out sim card today and the phone will not get service

bf6803 We can look into this for you as well. Please send us a Private Message by clicking on my user name and at the right side of the pane you will see the option to send a private message. Include your IMEI and SIM.