Invalid SIM Card? Let me explain.

Enthusiast

Re: Invalid SIM Card? Let me explain.

I have an Iphone7, and no it has not sustained any damage whatsoever.

Agent

Re: Invalid SIM Card? Let me explain.

@aidan: Understood. Please send us a Private Message with your phone number, PIN, IMEI and SIM card number.

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.

Agent

Re: Invalid SIM Card? Let me explain.

Thank you. We've confirmed that the SIM card is properly activated on the account. Can you please let us know the exact error message that you're getting about the SIM?

Enthusiast

Re: Invalid SIM Card? Let me explain.

I’m having the same problem
Agent

Re: Invalid SIM Card? Let me explain.

Hi there. Thanks for contacting us. We're sorry for the inconvenience with the SIM card. 

 

We could send you a SIM replacement. Please, send us a private message with the phone number and PIN. 

Agent

Re: Invalid SIM Card? Let me explain.

We're sorry. The phone number 7572879387 doesn't work. 

Agent

Re: Invalid SIM Card? Let me explain.

The phone number is incorrect. Can you please double check?