Invalid SIM Card? Let me explain.

Accomplice

Re: Invalid SIM Card? Let me explain.

this same issue just started happening to me today.  I power cycled and the issue is still ongoing.  HELP!  I can't make calls, text, or connect to the internet.

Agent

Re: Invalid SIM Card? Let me explain.

We're deeply sorry to hear that, @MzSolomon! Just to confirm, did you recently swap phones or SIM Cards? 

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Accomplice

Re: Invalid SIM Card? Let me explain.

No
Agent

Re: Invalid SIM Card? Let me explain.

Understood, @MzSolomon! Please send us a private message with your phone number, pin, MEID/DEC number of your phone and SIM Card number. In order to send the message, you just need to click on my name, then select the option that says "Send this user a Private Message".

Accomplice

Re: Invalid SIM Card? Let me explain.

I'm still having the same issue. Unable to connect to the internet, send or receive texts. I can make phone calls. No I haven't changed phones or sim cards. I have updated my phone. I don't know what else to do.
Groupie

Re: Invalid SIM Card? Let me explain.

i am having the same issue. but i cant figure out how to send a private message to an agent.

 

 

Accomplice

Re: Invalid SIM Card? Let me explain.

Click on thier name. Scroll to the bottom.
Accomplice

Re: Invalid SIM Card? Let me explain.

Click on thier name. Scroll to the bottom.
Groupie

Re: Invalid SIM Card? Let me explain.

thank you
Groupie

Re: Invalid SIM Card? Let me explain.

I’m also having this problem after thorough troubleshooting for iPhone6s