Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html
Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

I just changed my number and phone wont activate

Go to solution
Highlighted
Groupie

Re: I just changed my number and phone wont activate

 
Highlighted

Re: I just changed my number and phone wont activate

Hey there, Kcorrea! Sorry for the late reply! Have you tried updating your phone's profile?

 

That almost always works when it comes to program a device after changing the number.

 

RB-1991 (Robert)

Highlighted
Newbie

Re: I just changed my number and phone wont activate

I'm having the same issue and when I dial the #72786# I get a system error message that the number or code entered is invalid... now what? ( Have tried a few times...same result!)

Highlighted
Agent

Re: I just changed my number and phone wont activate

Hi LGHoo496! What's your phone make and model? See, for iPhones, the code is ##873283# then call. If it still doesn't work we'll need to take a closer look at the problem. Would you mind sending us a private message with your phone number and pin? We'll be glad to look into this situation asap.

 

EdwinRG

Highlighted
Newbie

Re: I just changed my number and phone wont activate

I actually just did the same thing I changed my number and did the steps like it stated and still saying service not activated on. I can send text messages and receive text messages it's just not letting me send pictures through text message.... Please help
Highlighted
Agent

Re: I just changed my number and phone wont activate

Sorry to hear that, @Arron! Are you able to make and receive calls? How many bars are you getting? What's your device model?

Highlighted
Newbie

Re: I just changed my number and phone wont activate

Actually right after I posted this everything started working properly. Thank you though
Highlighted
Groupie

Re: I just changed my number and phone wont activate

When u put in those numbers on the dail pad does it erase all your stuff on your phone
Highlighted
Groupie

Re: I just changed my number and phone wont activate

All i want to know is once i put that number in on the dail pad will it erase all my stuff on my phone
Highlighted
Agent

Re: I just changed my number and phone wont activate

No worries, @JMEDINA90! That programming won't erase any personal information.