How to remove the stolen/ lost flag from my phone?

Highlighted

How to remove the stolen/ lost flag from my phone?

My phone is currently flagged as lost or stolen, but I did not report it as such. It never was lost or stolen and it is the phone I'm currently using right now. I cancelled my boost account yesterday. When I ran the imei number on the phone in my hand, which was the last phone I used on my boost account it said it is flagged as lost or stolen. How can I have this corrected? I need the imei number to be clean. I never reported it lost or stolen and I dont know how it was reported as such.
1 REPLY 1
Agent

Re: How to remove the stolen/ lost flag from my phone?

Hello. In order to remove the lost/stolen flag, please send a private message to one of our agents. Our shared inbox ensures that you receive a reply as soon as possible.

 

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.